Frequently Asked Questions
Everything you need to know about shopping with Eva Minge.
What is the standard shipping time for international orders?
International delivery typically takes between 3 to 7 business days, depending on your location and the selected shipping method at checkout.
How can I return an item if it doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are Eva Minge products made from genuine leather?
Yes, our luxury collections feature high-quality genuine leather and premium materials sourced to meet the highest standards of craftsmanship and durability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure instant bank transfers.
How do I find the right size for footwear and apparel?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
Can I track my order status in real-time?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.